FAQ

Q: How long goes shipping take to arrive to me?

A: UK shipping usually takes 3-5 business days. We also offer express delivery options for orders before 11am. International orders are subject to the country.

Q: Do you accept returns?

Please contact us immediately if your item is defective, damaged or incorrect and we'll make it right.

Q: What happens if my parcel is lost or missing?

If your tracking says delivered but you didn’t receive it:

  • First, contact the courier directly for resolution.
  • We can provide tracking info and courier contact details.
  • Mojave is not responsible for parcels after they are handed over to the courier.

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